Shipping, Returns and other Policies

Effective Date: November 3rd 2023

Each product from It Makes Scents Candle Co. is carefully handcrafted and poured by hand. Because of the handmade nature of our candles, slight variations in color, size, and appearance may occur. These small differences make each candle unique and are part of the authenticity of our handmade process.

We take pride in creating high-quality candles that are not mass-produced and truly one-of-a-kind.

Thank you for choosing It Makes Scents Candle Co. for your candle needs. We strive to provide high-quality handcrafted candles while ensuring each order is carefully prepared.

Our standard processing time is approximately 2 to 3 business days. During peak seasons, sales, or high-order periods, processing time may extend to 7–10 business days.

Please note:

• Processing time begins after your order has been placed and payment has been successfully processed
• All candles are hand-poured and made to order
• Custom or personalized candle orders may require additional processing time
• You will receive a shipping confirmation email with tracking information once your order has shipped

If you need your order by a specific date, please contact us before placing your order to discuss possible expedited options.

We appreciate your patience while we carefully craft your candles.

We are happy to offer custom candle options. Additional colors, scent combinations, or special requests may be available depending on the order.

Please contact us directly to discuss custom orders or special requests.

Candles should always be burned responsibly. Please follow proper candle care instructions and never leave a burning candle unattended.