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"Handmade Disclaimer:
Each of our products is meticulously crafted by hand, one at a time. Due to the handmade nature of our items, there may be slight variations in color, size, and design, making each piece one-of-a-kind. These variations are a testament tothe authenticity of our handmade process. We take pride in creating products that are not mass-produced and truly unique."
Processing Time:
Thank you for choosing It Makes Scents Candle Co. for your candle needs. We strive to provide you with the highest quality handcrafted candles. Please take note of our processing time, as it ensures that your order is carefully prepared and delivered to you. Our standard processing time is 2 business days. During peak seasons or high-demand periods, processing may take up to 4 business days.
Please keep in mind:
Processing time begins after your order has been placed and payment has been successfully processed.
• All candles are hand-poured and made to order.
• Custom or personalized candle orders may require additional processing time.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.
If you have specific delivery requirements or need your candles by a certain date, please contact us before placing your order to discuss expedited processing options. We appreciate your understanding and patience as we handcraft your candles to perfection. If you have any questions or need further assistance, our friendly customer service team is here to help.
Custom Orders:
Please feel free to contact us regarding your customized order, added colors or mixed scents are available upon request.
Returns:
At It Makes Scents Candle Co., we do not accept returns or offer refunds for any products. All sales are final. We encourage customers to carefully consider their purchases before completing their order. If you have any questions or concerns about a product, please contact our customer service team for assistance before making your purchase. It Make Scents is not responsible for lost or damaged items once the order has been shipped. A claim will need to be filed with USPS regarding lost or damaged packages.
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